Privacy policy
Written in plain language. Your planning answers are stored in your browser on this device, but using any website still involves some technical data. This page explains exactly what happens.
Compliance-oriented prototype. Not a claim of compliance. External legal review is recommended before paid plans, messaging or data transfers are enabled.
Optional account saving and AI assistance
Free calculator inputs stay on this device unless you explicitly save a plan online. Optional sign-in sends account and session information to Lovable Cloud/Supabase; online saving sends the selected plan or deadline data. Subscription references are stored separately. If you send an assistant message, the server processes your message and recent conversation, attempts to redact common identifiers, and sends the sanitized text and selected reference material through Lovable’s AI gateway to the model provider. Redaction can miss information: do not send personal identifiers or confidential financial details. CARVED does not store assistant transcripts in its application database; hashed daily usage counters are stored to enforce limits. The model request disables response storage, but vendor logging, retention, processing regions, subprocessors and contractual safeguards remain under review. Deleting local browser data does not delete account data or provider logs; account export/deletion is a separate action. The privacy impact assessment is incomplete and has not been adopted or approved.
Who is responsible
Operating brand: CARVED. Contact for questions, privacy requests and complaints: hello@carvedcanada.ca. Legal operator: Not yet confirmed. Mailing address: Not yet confirmed. Phone: Not yet confirmed. Privacy contact: Person in charge of the protection of personal information, hello@carvedcanada.ca. This page will be updated when the pending details are confirmed.
What the tools use and why
Only what the estimates need: province and city, immigration status category, arrival or landing date, marital status, number of children and their ages, income amounts and whether income is Canadian or foreign, childcare use and fees, housing and transport situation, savings, contribution room you enter, and your choices in the roadmap, eligibility and tracking tools. Purpose: to calculate estimates and show relevant planning items. The free calculators process these values in your browser. Optional account and sandbox saving actions send the data you choose to save to Lovable Cloud, separately from the local profile.
What we never ask for
We do not ask for your Social Insurance Number, passport number, PR card or immigration file number, health card number, driver's licence number, banking or credit card numbers, or CRA or bank passwords. Please never enter them here.
Where information goes
• On this device: your planner values, consent choices and, only if you turn it on, optional usage events are kept in your browser's local storage until you delete them in the privacy centre or clear your browser. These local values are not automatically backed up or synchronized with your account.
• Hosting: every visit sends standard technical request data (such as IP address, time, page requested and browser details) to the website's hosting infrastructure, which may keep technical logs. Their region and retention period are not yet confirmed.
• Fonts and page files are served from the same website; no Google Fonts or advertising requests are made.
• Platform visitor analytics: the hosting platform offers built-in visitor statistics for published sites (such as visits and page views), processed on our behalf. It is on by default according to the platform, and CARVED's consent switches do not control it. Whether it is active for this site, and its region and retention, are not yet verified.
• Email: if you write to us, your message is handled by our mail provider, separately from this website.
• Exports: files you download (JSON, feedback, printouts) are under your control once saved.
• Official and third-party sites: links open other websites whose own privacy practices apply; CARVED does not control what they collect.
• Editor preview only: errors may be reported to the build tool as a fixed error code, error-screen type and allowlisted page path only — no error text, no code locations and no form values.
Optional accounts and test billing
Free tools need no account. If you sign in, Lovable Cloud processes your email, authentication and session data. Protected records include your account identifier, Stripe customer/subscription identifiers, test status, plan, period end and synchronization information. Verified sandbox access allows your own saved plans (including the data you choose to save) and deadlines. Stripe receives your account reference and, when available, email for hosted test Checkout and billing management; CARVED does not receive card numbers. Webhook records store event identifiers, types and processing times. Test billing charges no real money and grants no commercial Plus access. Account/provider retention periods, storage regions, transfer safeguards and privacy assessment adoption are not yet confirmed.
Deleting your data
Delete-all in the privacy centre erases local tool data in this browser, not your cloud account or Stripe records. Account export and deletion are separate actions on the account page. Deletion removes app-saved plans, deadlines, subscription mapping and the authentication account; it does not erase Stripe customer/invoice records or provider logs. Deleting an account does not clear local tool data or replace sign-out. It cannot erase emails you sent us or technical logs kept by hosting or mail providers; to ask about those, write to hello@carvedcanada.ca.
Service providers and transfers
Lovable Cloud handles optional sign-in and protected account records; Stripe handles hosted sandbox billing. No additional analytics SDK, advertising service or marketing email sender is connected. This statement does not cover the hosting visitor analytics and the email contact described separately above, whose settings and providers remain as disclosed there. Before one is added, we will assess privacy impacts, confirm where information would be held, put contractual safeguards in place — including before communicating personal information outside Quebec — and update this page first.
Your rights
In the privacy centre you can view and export what is stored in this browser, correct it by editing your profile, delete it, and withdraw optional consents at any time. Refusing or withdrawing an optional consent never blocks the free tools. For access or correction requests about anything else, write to hello@carvedcanada.ca.
Consent
Strictly necessary storage keeps the tools working. Optional purposes — local usage analytics and partner link tracking — are off by default and set separately. Email and text-message choices are prototype preferences only: these reminder choices collect no address or number and do not create a mailing subscription. Optional account sign-in separately uses your email; confirmation and password-reset messages may be sent. Turning tracking off stops CARVED's optional tracking; it cannot control what a partner's own website does after you visit it. If we want to use information for a materially different purpose, we will ask again first.
Complaints
Write to us first at hello@carvedcanada.ca. You may also contact the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d'accès à l'information du Québec.
Children
The tools ask for children's ages, not names, to estimate benefits. CARVED is intended for adults planning their move and is not directed at children; people under 14 should not use it without a parent or guardian.
CARVED is the operating brand. Questions, privacy requests and complaints go to the Person in charge of the protection of personal information at hello@carvedcanada.ca. The legal operator, registration, mailing address and phone number are not yet confirmed and are shown as pending. Paid plans cannot be activated until they are.
Exercise these rights now — export, delete, or change your consent choices.Open the privacy centre